Question: How Do You Unfreeze Pure Gym?

How do I email Pure Gym?

You can get in touch via email, member.services@puregym.com or social, @puregym on Twitter and Facebook Messenger where we will be answering queries 9am – 5pm Monday – Friday..

How do I join Pure Gym?

We’ll give you a unique PIN, which you can use to log in to your member’s area and to gain access to your gym. We also have key fobs available for purchase through our vending machines in the gym to help members get into their gyms even faster. Just hold your fob against the PIN pad and wait till you hear a beep.

Can a 12 year old go to the gym?

Access to the gym floor and weight room is usually restricted until about age 13, and some will allow earlier access when accompanied by a parent or registered adult. 24 Hour Fitness: Age 12 accompanied by an adult member. Planet Fitness: Age 13-18 when a parent has a membership in good standing.

How do I unfreeze my gym membership?

You will simply need to go to your members area and freeze your membership here. You can unfreeze at any point, and extend it if you still don’t feel ready for a small additional charge.

Can I cancel PureGym at any time?

Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period.

What happens if I cancel my gym direct debit?

You will continue to owe the gym money, which they can recover in the usual ways. It will affect your credit score and they could take you to court over the unpaid fees. See if there is any way you can legitimately get out of the contract, just cancelling payments does nothing.

Can I use someone else’s PureGym code?

Use your own PIN number every time you visit PureGym. As it’s personal to you, please don’t let anyone else use it or we’ll have to change it. We monitor PIN usage by CCTV 24/7 to ensure the safety of our members and misuse may result in us applying additional charges to your membership fees.

Can a gym blacklist you?

Even if you never use a credit card to pay for your gym membership, your credit score can still take a hit if your unpaid membership is sent to collections. Take the time to make sure that your membership is canceled to avoid the hassle of having an account sent to collections.

Can a 11 year old go to the gym?

Gym Active is a gym membership scheme available to 11 to 15 year olds. … Members who join this scheme also benefit from unlimited swimming in our Public Swimming sessions, dedicated time slots in our gyms and group fitness classes that have been specifically tailored to teenagers and young adults.

How do I restart Pure Gym?

Yes, and it couldn’t be easier! Just log in to the Member’s Area using your old PIN and email address and follow the steps to re-join.

Can I freeze my gym membership?

If you make regular Monthly Membership Amount payments you may Freeze your Membership at any time and for any period, using the online Member Area. When your Membership is frozen, your PIN number will be deactivated and you will pay a reduced Monthly Membership Amount.

Can you use someone else’s pin at the gym?

Use your unique Personal Identification Number (PIN) every time you enter and exit The Gym. Keep your PIN and member log in details a secret and not share them with, or allow it to become known by anyone else.

What is off peak at PureGym?

Some of our gyms offer the option of an Off Peak membership. This means you’ll be able to access your gym at restricted times of the day when you pay a lower membership fee. Start the joining process to find out about Off Peak hours.

How long can you freeze your 24 Hour Fitness membership?

12 monthsThe maximum length of an extended freeze is 12 months. If 24 Hour does not receive notification to reactivate or further extend your freeze within 12 months, your membership agreement will be terminated.

Why is my PureGym code not working?

Our codes are case sensitive, so make sure you’re using upper or lower case letters exactly as seen. You should also check the ‘valid until’ date to make sure it hasn’t expired.

What time is off peak at Pure Gym?

Off-peak gym hours are normally weekdays 9am–5pm, and from the afternoon onwards at weekends.

How do I get a refund from Puregym?

Call Member Services on 03444 770 005 and let them know you’d like to cancel. If you’re cancelling within 14 days, the full pro-rata amount will be refunded. After 14 days, PureGym will refund 50% of the pro-rata amount.

How do you stop a gym from charging you?

Start by sending a letter to the gym by certified mail, return receipt requested, repeating that you want your membership canceled. Keep a copy of this letter and the green receipt you get back in the mail as proof that you provided proper notice.

Is it easy to cancel Pure Gym?

Log into Member’s Area. Select ‘profile’ tab. Scroll down to ‘CANCEL YOUR MEMBERSHIP’ and select. Follow the instructions to cancel.

Does PureGym give NHS discount?

Puregym provides exactly that and you can get 10% off your monthly standard membership and it will only cost you £5 to join (usually £15). To get the NHS discount, you will need a Blue Light Card. Smash your fitness goals with a 30% discount off full price and sale items.

Does Cancelling a gym direct debit affect credit rating?

Write to your bank: You can cancel direct debit by writing to your bank or over the phone or via secure online banking. … Credit reports: In case you cancel the direct debit without following above two steps, it could affect your credit rating and will appear on your credit line.