Question: Why Does My Fitbit Not Work?

How many years should a Fitbit last?

2 yearsThe Fitbit Alta has a life expectancy of 1–2 years.

If this is the case, don’t lie to consumers, and put that on the box..

Is it worth getting a Fitbit?

In my opinion, Fitbits are worth the money as long as you make the most of them and don’t just shove yours in a drawer after wearing it for a couple of weeks. I bought my Fitbit Charge 2 at the start of 2019 and I definitely feel I’ve gotten my money’s worth from it – this is despite not using all the features.

How do I know if my Fitbit is up to date?

Check you’re running latest version of Fitbit phone appHead to the app store where you first downloaded the app.Search for ‘Fitbit’. Once the official app is located you’ll know if an update is available if you see the option to ‘Update’.Tap, and the update will start installing for you.

What do you do if your Fitbit stops working?

Troubleshooting stepsForce quit the Fitbit app, then reopen it.On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.If your Fitbit device doesn’t sync, restart it. … Open the Fitbit app.If your Fitbit device doesn’t sync, restart your Android phone.Open the Fitbit app.More items…

How do you reset your Fitbit?

What should I know about using the Fitbit app on my Android phone?…To factory reset your tracker:Attach the charging cable to your tracker and plug the other end into a USB port.Press and hold the button for approximately two seconds and without letting go of the button: … Let go of the button and hold it down again.More items…

How do I know if my Fitbit is charging?

Hold the end of the charging cable near the port on the back of the tracker until it attaches magnetically. Make sure the pins on the charging cable align with the port. The connection is secure when the tracker vibrates and a battery icon appears on the screen.

How do I unfreeze my Fitbit?

What should I know about using the Fitbit app on my Android phone?…BlazePress and hold the back and bottom buttons until you see the Fitbit logo on the screen.Let go of the buttons.If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

Can my Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. … Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

Why is my Fitbit not turning on?

Plug your Fitbit One tracker into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts in the inside of the charger. Hold down your tracker’s button for 10-12 seconds. Remove your tracker from the charging cable and press its button until the screen turns on.

Why won’t my Fitbit turn on or charge?

The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn’t connected securely to the charging cable, or you’re using a charging cable that came with a difference device or from another retailer.

How long is a Fitbit warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

Does a Fitbit battery wear out?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.

How do you reset a dead versa fitbit?

EdsonFitbitPress and hold the three buttons on your Fitbit for up to 20 seconds.Once the logo is shown on the screen and then disappear, release the bottom button and hold the other two until you hear a strong vibration.More items…

Can I delete my Fitbit account and start over?

From the fitbit.com dashboard, click the gear icon > Settings. Scroll down and click Delete account and follow the on-screen instructions.

Will there be a Fitbit Charge 4?

The Fitbit Charge 4 arrived on 15 April 2020, priced at $149.95 / £129.99 / AU$229.95 / AED 699 – the same as the Fitbit Charge 3 at launch. That’s pretty impressive – we’d anticipated a higher price in exchange for the Charge 4’s more advanced features.